Why do I as an employer need consent from the employee to receive feedback/an outcome of a complaint? (employer submitted on employee’s behalf)
While we understand and appreciate your concerns and the issues raised, our privacy policy requires that we have consent from the employee involved before we can initiate a formal investigation.
Our investigation process often necessitates direct communication with the employee and the consultant in question. This also involves looking into details of their case, which can include sensitive or personal information. Without the consent of the individual, we risk compromising their privacy and confidentiality.
To proceed with investigating a complaint, we therefore ask if consent has been provided. This allows us to ensure a thorough and respectful investigation while adhering to our privacy policy.
Our investigation process often necessitates direct communication with the employee and the consultant in question. This also involves looking into details of their case, which can include sensitive or personal information. Without the consent of the individual, we risk compromising their privacy and confidentiality.
To proceed with investigating a complaint, we therefore ask if consent has been provided. This allows us to ensure a thorough and respectful investigation while adhering to our privacy policy.