Your Converge Service Hub

Here is everything you need to optimise your experience with Converge.

The Support Hub is a central place where you can access resources to onboard and engage your employees, quickly find answers, submit requests, and get the help you need, when you need it.

Your Converge Service Hub

Here is everything you need to optimise your experience with Converge

Skip to content

Resources, Articles, Podcast, Tipsheets...

Here are all the various resources we offer, from tipsheets and posters to podcasts and videos. We want to set you up for success, so please download or take a look at what we have to offer and share them with your employees!

AdobeStock_805385696

Core EAP Materials

Download for individual EAP stream flyers and EAP wheel poster.

Additional Resources Pack

Download for your 2024 Wellbeing Calendar, EAP App Flyer, Specialist Helplines, EAP Portal Poster.

Product name
Product name

Launch Material

Download for internal comms such as Email Signature, EAP Wheel Email Signature, Bespoke EAP Wheel Email Signature, and the new EAP Provider Poster. 

Supporting your staff after traumatic events

Each person's experience after a traumatic event is different, but please know that free and confidential mental health and wellbeing support is available for your employees. 

Access Support & Resources

Traumatic event tipsheets and poster preview
📄 Resources

Traumatic Event Tipsheets & Poster

Please download our poster and tipsheet and share them with your staff, directing them to the available support avenues and how to book an appointment. Further resources will be made available shortly.

If you cannot download the resources, please request to receive them via email here: info.convergeinternational.com.au/service-hub-faq (press the 'submit a request' button to lodge a ticket). 

⚠️

Critical Incident Support

For authorised managers only. If you require assistance and support for your team on the ground, please contact our Critical Incident team.

We are currently receiving large call volumes, so please email your booking request or call if that is your preferred option.

Please call 1300 687 327
Select option 1 for “critical incident support”.
📅

Booking an appointment

If your employees need to book a counselling appointment with our team, please direct them to the three booking methods below:

  • Book via the Converge App
  • Book via the Converge Website
  • For crisis counselling, please call 1300 687 327

Please note: we are receiving large call volumes for critical incident support, so please direct your employees to online booking as much as possible.