Service Hub Support

If you need support with your Converge services, we're here to help โ€“ Anytime, Anywhere!

Service Hub Support

If you need support with your Converge services, we're here to help โ€“ Anytime, Anywhere!

Submit your request to our Partnership Support team. Please complete the enquiry form below to ensure Converge can provide the required information and outcome to your request. If your request is related to Critical Incident Support or an employee seeking support, please call 1300 687 327.

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I have received a proposal from you, do I have to pay for counselling on top of the management fee?

The proposal is based on a fee-for-service model, where specific services are billed outside of the annual management fee at the hourly rate listed in the proposal.  The annual management fee offers you and all of your employees access to our wellbeing app, as well as reporting.

We can also offer retainer or all-inclusive contract options, where all services are encompassed within a single fee.  If you would like to know more about our other pricing options, please submit a request for one of our team to be in touch.