Converge Move Challenge

Service Hub Support

For quick and easy account management support, fill out our enquiry form below. This the quickest way to get in touch with our team with an instant response email acknowledging your request and a reply from our team within 24 hours. Simply, click the button to open the form! If your request is related to Critical Incident Support or an employee seeking support, please call 1300 687 327.

Do you need technical support?

Access support for online booking queries, Converge App issues, and more. All you need to do is select the relevant topic to your issue and lodge a ticket with our user support team!

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How quick can Converge arrange Rapid Response support?

  • On site within 2 hours for metropolitan area. 
  • On site within 6 hours for regional area.  
  • On site within 24 hours for remote areas with ongoing phone contact – ongoing phone is an option as part of the three follow ups that occur after an onsite however we can still offer onsite support as needed it doesn’t have to be phone.