Service Hub Support

For quick and easy account management support, fill out our enquiry form below. This the quickest way to get in touch with our team with an instant response email acknowledging your request and a reply from our team within 24 hours. Simply, click the button to open the form! If your request is related to Critical Incident Support or an employee seeking support, please call 1300 687 327.

Service Hub Support

For quick and easy account management support, fill out our enquiry form below. This the quickest way to get in touch with our team with an instant response email acknowledging your request and a reply from our team within 24 hours. Simply, click the button to open the form! If your request is related to Critical Incident Support or an employee seeking support, please call 1300 687 327.

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Do you offer coverage for international employees?

We can indeed offer our telehealth services to overseas employees, allowing them to access support remotely. However, it’s important to note that all our consultants are based in Australia. 
 
They can easily contact Converge via email eap@convergeintl.com.au or call us on +613 8620 5300 to schedule appointments. 
 
If you wish to provide local support to employees through face-to-face appointments, we have established partnerships with international providers. Please be aware that this would entail a separate contract, shown in US dollars. The fee would then be converted to the current Australian dollar rate at the time of billing.  
 
If you’re interested in exploring this option further and would like a quote, please let us know the countries where your employees are based and the approximate number of employees in each location. This information will help us provide you with an accurate quote.