Service Hub Support

If you need support with your Converge services, we're here to help – Anytime, Anywhere!

Service Hub Support

If you need support with your Converge services, we're here to help – Anytime, Anywhere!

Submit your request to our Partnership Support team. Please complete the enquiry form below to ensure Converge can provide the required information and outcome to your request. If your request is related to Critical Incident Support or an employee seeking support, please call 1300 687 327.

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Do I have to give my employees the full 6 sessions?

Our standard proposal is based on a fee-for-service model with 6 sessions per issue per employee, where you only pay for the sessions utilised. 

We can adjust the number of sessions to better align with your organisation’s needs. For example, we can reduce it to 3 or 4 sessions per issue per employee, or 3, 4, 6 sessions per annum per employee – whichever option or number of sessions you feel more comfortable with.