Service Hub Support

If you need support with your Converge services, we're here to help – Anytime, Anywhere!

Service Hub Support

If you need support with your Converge services, we're here to help – Anytime, Anywhere!

Submit your request to our Partnership Support team. Please complete the enquiry form below to ensure Converge can provide the required information and outcome to your request. If your request is related to Critical Incident Support or an employee seeking support, please call 1300 687 327.

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Can we remove auto-approve for extra sessions?

We can’t remove auto-approve. This is in place for all organisations, to provide a timely outcome to the individual client and consultant. It is 7 business days, or about 10 calendar days. For a particular request, you can email us to rest the 7 business days if you need more time to consider the request.