Converge Move Challenge

Service Hub Support

For quick and easy account management support, fill out our enquiry form below. This the quickest way to get in touch with our team with an instant response email acknowledging your request and a reply from our team within 24 hours. Simply, click the button to open the form! If your request is related to Critical Incident Support or an employee seeking support, please call 1300 687 327.

Do you need technical support?

Access support for online booking queries, Converge App issues, and more. All you need to do is select the relevant topic to your issue and lodge a ticket with our user support team!

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Can I send you a list of our current employees?

While we appreciate your willingness to provide a list of your current employees to assist in the verification process, our company policy restricts the acceptance of employee lists due to security and confidentiality reasons. 
 
As part of our standard procedures, we don’t require or accept lists of employees. We understand the potential security risks associated with the transmission of such sensitive information.  
 
Instead, we have developed internal processes for verifying the eligibility of individuals who access our EAP services directly with us.