Service Hub Support

If you need support with your Converge services, we're here to help – Anytime, Anywhere!

Service Hub Support

If you need support with your Converge services, we're here to help – Anytime, Anywhere!

Submit your request to our Partnership Support team. Please complete the enquiry form below to ensure Converge can provide the required information and outcome to your request. If your request is related to Critical Incident Support or an employee seeking support, please call 1300 687 327.

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Can I send you a list of our current employees?

While we appreciate your willingness to provide a list of your current employees to assist in the verification process, our company policy restricts the acceptance of employee lists due to security and confidentiality reasons. 
 
As part of our standard procedures, we don’t require or accept lists of employees. We understand the potential security risks associated with the transmission of such sensitive information.  
 
Instead, we have developed internal processes for verifying the eligibility of individuals who access our EAP services directly with us.