Service Hub Support

If you need support with your Converge services, we're here to help – Anytime, Anywhere!

Service Hub Support

If you need support with your Converge services, we're here to help – Anytime, Anywhere!

Submit your request to our Partnership Support team. Please complete the enquiry form below to ensure Converge can provide the required information and outcome to your request. If your request is related to Critical Incident Support or an employee seeking support, please call 1300 687 327.

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Can ex-employees access EAP services?

As part of our duty of care, we extend access to EAP to former employees for up to three months after they’ve left the organisation. This allows them to wrap up any ongoing sessions before transitioning to their new provider. Or, in cases such as redundancy, we believe it’s crucial to provide support during this transitional period.