Monthly Campaigns: Workplace Aggression

Here are a range of engaging resources designed to support your employees and leaders with effectively handling workplace aggression.

Monthly Campaigns: Workplace Aggression

Here are a range of engaging resources designed to support your employees and leaders with effectively handling workplace aggression.

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Resources, Articles, Podcast, Tipsheets...

Here are all the various resources we offer, from tipsheets and posters to podcasts and videos. We want to set you up for success, so please download or take a look at what we have to offer and share them with your employees!

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Core EAP Materials

Download for individual EAP stream flyers and EAP wheel poster.

Additional Resources Pack

Download for your 2024 Wellbeing Calendar, EAP App Flyer, Specialist Helplines, EAP Portal Poster.

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Launch Material

Download for internal comms such as Email Signature, EAP Wheel Email Signature, Bespoke EAP Wheel Email Signature, and the new EAP Provider Poster. 

Workplace aggression tipsheets from Converge International
Downloadable tipsheets

Workplace aggression support

Early warning signs, calm responses.

When tension starts to build, the right tools can make all the difference. These quick-read tipsheets help your people recognise early warning signs of aggression and know what to do after a difficult or traumatic event.

Practical prompts Calm communication Post-incident care

Spot the early signs

From snappy comments to escalating frustration, this tipsheet walks employees through the subtle early warning signs of workplace aggression — and how to respond with confidence and care.

  • Recognise behavioural red flags
  • Use de-escalation techniques
  • Know when to step back and seek support from a trusted source
Download early warning signs tipsheet

After a tough incident

Traumatic events can have a lasting impact. This tipsheet offers simple coping strategies, normalises common reactions, and highlights when to reach out for professional support.

  • Grounding and self-care strategies
  • What to expect in the days after an incident
  • How counselling helps you process the experience
Download coping after trauma tipsheet

Need to debrief after a confronting incident? Confidential support is available via your Converge Employee Assistance Program (EAP) — anytime, anywhere.

Calm support resources for managing stress and critical events

Further reading & support

Helpful reads to support calmer, kinder workplaces

Explore short, practical articles you can share with your teams — from coping after critical events to everyday strategies for reducing stress and building kindness.

Critical event support

How to deal with critical event stress

After a major incident, reactions can feel intense and unpredictable. This article breaks down what’s normal, how to look after yourself in the hours and days that follow, and when to reach out for extra support.

Read article
Kindness & connection

How kindness can help our mental health

Small acts of kindness can shift the way we feel at work and beyond. Discover how simple, everyday moments of care can reduce stress, boost mood, and strengthen connection across your teams.

Read article
Everyday stress

Managing workplace stress

Work can be demanding — but stress doesn’t have to run the show. This piece shares practical ways to reset, set boundaries, and build healthier habits that support focus, energy, and wellbeing.

Read article

Visual reminders that cut through

Workplace aggression posters your teams will actually notice

Turn walls, break rooms, and back-of-house spaces into reminders that support safer, calmer workplaces. Our workplace aggression posters use clear messaging and modern design to keep key behaviours front of mind.

Quick to scan Tips and strategies Perfect for common areas
  • Reinforce expectations around respectful behaviour and boundaries.
  • Prompt early help-seeking after difficult or aggressive encounters.
  • Easy to share digitally or display across multiple sites.
Download workplace aggression posters

Want to customise posters with your branding or messaging? Talk to your Converge Account Manager about tailored designs.

 
Workplace aggressive behaviour awareness poster
Printable A3 / digital ready

Converge App · Workplace aggression series

Spot the signs, respond with confidence — from your phone.

In a job role, many employees may sometimes meet people who are having a very bad day. Feeling irritated is human — but taking it out on your staff is not. Our two-part Converge App series helps your teams recognise early warning signs of aggression and respond safely before things escalate.

Frontline-friendly Step-by-step guidance Anytime, anywhere
Part 1

Recognising the Early Warning Signs of Workplace Aggression

Before behaviour becomes openly aggressive, there are often small shifts — snappy comments, pushback, or someone stepping a little too far into your space. This insight helps your teams notice those early warning signs.

  • Snappiness & frustration after they share information the customer doesn’t want to hear.
  • Challenging in a way that feels pushy, pressured, or disrespectful.
  • Not respecting personal space as emotions start to ramp up.
Open Part 1 in the Converge App
Part 2

Handling Early Warning Signs – Responding Safely & Confidently

Once your team has spotted the signs, the next step is to respond in a way that keeps them safe and respects their boundaries. This follow-up insight offers practical phrases and actions your staff can use in the moment.

  • Take a step back and create space while staying calm and professional.
  • Be clear about expectations — what behaviour is okay and what isn’t.
  • Know when to pause or exit the interaction and follow your escalation pathways.
Open Part 2 in the Converge App
 
Converge App showing workplace aggression support content
Tap to view aggression insights